Form2CRM Unique Field Names #
As mentioned previously, all field names will appear with their data submitted in the Description field of the Rent Manager service issue.
With the exception of … the following Form2CRM Unique Field Names.
Using these field names will help Aargh map the data to appropriate fields in the service issue. Capitalization is IMPORTANT when using these unique fields names, btw.
| Description | Unique Field Name |
|---|---|
| Search Fields These field names are used by Aargh to search for a resident to assign the service issue to. There are 3 things Aargh will look at from the form data in order to find the resident in Rent Manager. The search algorithm looks for a property with the Rent Manager “ShortName” and then a unit first. Failing that it tries to find the email address. And then it will use the phone number. | ShortName UnitName phone |
| Title of the Service Issue that’s created | Title |
| If Description is used, when the form is submitted, Aargh will take that field and promote it to the very first thing that gets put into the Service Issue description field | Description |
| If you’d like to assign the service issue that’s created to someone other than the default setting, put it in this field. This field would typically be hidden. | AssignToUser |
| ContactName | |
| This is your Aargh 16-digit code we give you when you activate your license. | clientID |
| This will assign the category of the service issue. Typically this would be a hidden field, or a drop-down list for the person submitting the form. It has the match the EXACT category type in Rent Manager to be assigned correctly. | category |
| This is the URL of the landing page that Aargh will re-direct the person to after they’ve submitted the form. Use that page as an opportunity to give more information, to help with other services, or … |
