In order for Aargh Form2CRM to know what to do with each field in the form that’s submitted, you can use “Unique Names” in fields IDs.
<input type="text" id="email" name="email" value="" required>
By default, a submission from a resident using the form will
- Create a service issue
- Map all fields to the “Description” field in the service issue. Each field will show as “Field name: <Field data>”
Using “_” is replaced with a space ” “ #
Some platforms (like Jotform), don’t allow a space in their unique field names. Therefore, you can use an underscore “_”. If you’d like the Field Name to include spaces in the Description, just use “_” in the Field Name. For example, if you name a field “Typeofpet,” instead use “Type_of_pet” and in the description field in the service issues you will see “Type Of Pet: <field data>” Note that the letter immediately following the “_” will be automatically capitalized.
A Note On Hidden Fields #
In some of the cases, you’ll want to make these fields HIDDEN. For example, if the field name is AssignToUser and the form is always handled by Doris (Rent Manager user name: dsaunders), then you can “hard code” her name in the field on the form and make it hidden. HIDDEN means that the person FILLING out the form won’t see it online, but it will be used by Aargh in the background to help create the service issue.
