Property Management is a business of minutes and pennies. Aargh Software can save you both.
Overview of Email2CRM #
You communicate with, well, pretty much everyone through your email. “Send. Receive. Forward. TO: CC: BCC:” It’s a beehive of activity every day.
BUT … you manage your business, tenants, prospects, owners, properties, and/or vendors with Rent Manager, and your team is using Rent Manager service tickets.
Sadly, until EMAIL2CRM, your email program and Rent Manager couldn’t talk to each other. Aargh! #
When you have important information in your email that should be in Rent Manager, most people typically do one of two things:
- You copy the information out of your email, open the Rent Manager software, find the tenant or service ticket or vendor or owner or create a new ticket … and paste the message. If there are file attachments in the email that you want saved in Rent Manager, you go back to your email, download them from your inbox to a temporary directory, then go into Rent Manager, upload the files and attach them in the right spot with the right account. *whew*
- … OR … You don’t bother.
Save Time #
If you handle a lot of service requests and vendor management in your email, Aargh Software’s EMAIL2CRM platform saves you hours every week.
By allowing you to easily create and automatically assign service tickets for your tenants, vendor, properties, and owners as well as attach notes, PDFs, JPGs etc., you’ll start to save a lot more info automagically.
All from the comfort of Microsoft Outlook, Gmail or your favorite email inbox, WHILE you work with your clients.
Increase Service Quality #
You’ll notice an immediate impact on your service efficiency and your ability to “single-source” all your data in Rent Manager.
Not to mention that using Aargh Software can increase your service quality having everything at your fingertips in Rent Manager, for others to refer to, and for automatic publishing to Rent Manager’s Owner and Tenant web portals: OWA and TWA.
Being able to show clients the full impact of your service ticket volume is useful to help both understand your service levels as well as display your proficiency as a property manager.
But what does the software actually DO? #
EMAIL2CRM is an email integration and processing platform.
You send, forward or bcc: emails from any email inbox (Outlook, Gmail, Hotmail, etc…) into various “queues” which figure out where the information needs to be put in Rent Manager.
There are 12 different “queues” available to you to send through from your inbox to Rent Manager. You get an email address unique to each queue, customized for your Rent Manager Corporate ID. You can modify the queue’s behaviour using “Shortcodes” in the subject line.
Just send or forward messages using the Queue email address, Aargh Software does the rest. You’ll instantly become more efficient and able to provide better service.
Turn a 3-minute task into 3 seconds. You’ll see immediate benefits for both your staff and your residents. And it’s so easy! Check out the video. #
Email2CRM allows you to use Outlook or Gmail to instantly create service tickets and history/notes for tenants, units, properties, owners & vendors, including attachments #
“The number of service tickets in Rent Manager increased by 153% in just four months!”
With little training curve and HUGE impact, you’ll see tremendous growth in the number of service tickets your staff creates and manages.
In addition to Service Tickets, Email2CRM allows your team to send emails to Rent Manager to create history/notes for tenants, units, properties, owners, vendors and more.
This comprehensive use of data offers many advantages, also known as “Single Source of Truth.”
Get out of your Inbox and into Rent Manager #
Less Effort & Fewer Mistakes #
With no wasted time flipping between screens, copy/pasting or re-typing things, you’ll be making fewer mistakes with less effort!
Efficient Team Collaboration #
Using Email2CRM to get your individual staff members “Out of their inbox and In to Rent Manager,” means everyone can quickly review service ticket history, and staff can see what the left hand and right hand are doing.
Reduce Risk To Your Business #
Having all your data in a “single-source” allows you to have an auditable history of your client service … available for escalation of issues, management review, or easy to access should you need to prepare a legal response.
