Email Address Queues in EMAIL2CRM #
A queue is the “pipe” between your inbox and Rent Manager.
There are 12 queues to get information to Rent Manager from your inbox:
- Service Tickets
- Tasks
- Tenants
- Prospects
- Units
- Owners
- Owner Prospects
- Properties
- Vendors
- Bills
- Purchase Orders (P.O.’s)
- Estimates
Each queue is assigned a customized email address for your firm to use (see further below).
When sending or forwarding an email to one of your assigned email addresses, what you are really doing is putting into the appropriate Queue to be processed:
- Your message goes in one end of the Queue in Aargh Software servers.
- EMAIL2CRM Software processes the message (along with “subject line shortcode” commands) …
- … and the other end of the queue puts the email message, data, and email attachments in all the right places in Rent Manager.
- It can take up to 5 to 10 minutes for this to occur depending on the volume of emails our servers are processing.
The Queue Email Addresses #
To use a queue, just use the corresponding email address below (where xyz is your 3-letter Rent Manager corporate ID).
Use these “Queue Email” addresses in your TO:, CC: or BCC: fields when you are handling an email. There’s 3 ways to consider:
- BCC: If you are sending or replying to an owner/tenant/vendor email, you can bcc: a Queue email address to have it also go to Rent Manager at the same time.
- FORWARD: To forward an existing email to Rent Manager, put the appropriate Queue email address in the TO: field. You can add the tenant’s email address as a Shortcode.
TO: If all you do is create an email to send to Rent Manager, put the appropriate Queue email address in the TO: field. You can add the tenant’s email address as a Shortcode.
Custom Email Address Cheat Sheet
When you subscribe to Email2CRM, we’ll give you a custom cheat sheet with your firms specific email addresses on them, using your Rent Manager “Corporate Code” or “CorpID”
So for example, if your TWA link with Rent Manager is: https://abcd.twa.rentmanager.com, then your Corporate Code is “abcd.”
Therefore your service issue email address would be: 2ticket.abcd@aarghsoftware.com.
Sample Cheat Sheet with Email Addresses and Subject Line Shortcodes #
Download PDF for Sample Cheat Sheet #
TEMPLATE – ABCD Property Management Aargh Software Email2CRM Cheat Sheet Apr 2025
